Who Controls Your Personal Data?
AHJAZ LTD is responsible for handling and protecting your personal data collected through our services.
If you have any questions about how we use your data, contact us at:
Address: 22 Adams Street, Birmingham, B7 4LT
Email: info@ahjaz.co.uk
What Data Do We Collect?
We collect your personal info to run and improve our services. This includes things like your name, contact details, and data collected through cookies when you use our website.
Why Do We Use Your Data?
We use your data for the following purposes:
- Orders & Delivery: To take and process orders, send items, and manage payments. (Legal basis: contract)
- Service Improvements: To fix issues and improve our services. (Legal basis: consent, contract, or legitimate interest)
- Personalisation: To suggest products or offers based on your interests. (Legal basis: consent or legitimate interest)
- Legal Compliance: To meet legal duties.
- Customer Support: To contact you via phone, email, or chat. (Legal basis: consent, contract, or legitimate interest)
- Marketing & Ads: To show you relevant ads. (Legal basis: consent or legitimate interest)
- Fraud Prevention: To protect users and prevent fraud.
- Additional Uses: We may request your consent for other specific purposes. You can withdraw consent anytime.
Cookies and Tracking
We use cookies to improve your experience. Cookies are small files stored on your device.
Types of Cookies We Use:
- Essential Cookies: Help our site function (e.g., login, cart).
- Analytics Cookies: Track website traffic and usage.
- Functionality Cookies: Remember your preferences.
- Targeting Cookies: Show ads based on your visits.
Third-Party Services
We may share your data with trusted third-party service providers (e.g., delivery companies, payment processors, marketing platforms). They only use your data to perform their tasks and must follow strict rules.
Business Transfers
If we sell or buy any business, your data may be shared or transferred, but it will still be protected under this policy.
Legal Protection & Security
We may share your data to meet legal requirements or protect AHJAZ LTD, our users, and others.
We use encryption, secure systems, and follow PCI DSS standards to protect your data. We may verify your identity before sharing information with you.
How Long We Keep Your Data
We keep your personal data for 2 years unless the law requires longer.
Your Rights
You have the right to:
- Access your personal data
- Correct incorrect or incomplete data
- Delete your data (in some cases)
- Limit how we use your data
- Object to how your data is used
- Transfer your data to another service
These rights are free to use. We’ll respond to your request within 1 month.
Contact: AHJAZ LTD, 22 Adams Street, Birmingham, B7 4LT
How to Make a Complaint
If you’re not happy with how we’ve handled your data, contact us at:
Address: Flat 3, 1 York Road, Hall Green, Birmingham, B28 8BD